Deskripsi Pekerjaan

  • • Open space
  • • Fast Track Career Progression
  • • Opportunity to work overseas

DESKRIPSI PEKERJAAN

Reporting to the Chief Marketplace Officer, you will be the voice of Lazada seller community.

You will responsible for:

1./ Making selling easy
  • Constantly gather seller feedbacks via seller visits, surveys and data driven insights to identify:
  • root causes of issues our sellers are facing with selling on Lazada
  • seller needs in order to grow on Lazada
  • Suggest changes, new ideas and tools to help sellers on Lazada
  • In coordination with the operations department, develop practical and scalable solutions to help businesses on Lazada succeed
  • Closely manage cross-department projects implementation and achievements to make solutions become reality for Lazada sellers
  • Managing change management within the organization and among the seller community when new processes and technologies are developed for the sellers
  • Drive postmortem analysis as required, share successes and lessons learned from each project

2./ Build a top quality communication to Lazada sellers 
  • You will be uniquely positioned to look proactively at all Seller impacting changes across Lazada and should always positively influence the seller experience for specific changes
  • Plan, schedule and communicate all Seller-facing platform and organization changes to ensure Sellers are notified and prepared prior to implementation
  • In coordination with the seller training manager, you will be responsible of preparing sellers to changes
  • Coordinate and streamline communication from all Lazada departments to sellers. You will be responsible to ensure one Lazada voice supports our sellers
  • Be the gate keeper of all online and offline communication to Lazada sellers to ensure top quality interaction
  • Develop new communication channels to increase efficiency of our support to sellers

In order to succeed in the role, you should ideally have:
 
  • At least 3 years of experience working as a project manager or consultant
  • Additional experience in online communication and marketing is a strong plus
  • Willingness to learn in a fast moving environment and experience working in an entrepreneurial environment
  • Proficiency with Microsoft Excel and PowerPoint
  • Experience working with Google Analytics is a strong plus
  • A structured approach, a pro-active attitude and discipline to work hard in a fast moving environment
  • Strong analytical skills
  • Capability and flexibility to interact with many departments to achieve project implementation
  • Ability to work independently and within a team
  • High proficiency in English & Indonesian language

This caught your interest ? Apply Now !

Tentang Perusahaan

Why join us

You can expect an international, professional and entrepreneurial business environment as well as the opportunity to be part of the development of one of the fastest-growing company in Southeast Asia. Moreover, we are open to new ideas and can offer you a competitive salary for your excellent work.

 

We, Lazada, will use the information you have provided in this application, together with other information we may obtain about you from your referees, to assess your suitability for employment with us, for administration and management purposes and for statistical analysis. We may also disclose your information to our service providers and agents for these purposes.

If your application is unsuccessful, we may retain your information for a reasonable period of time in accordance with legal requirements and administration purposes. We may also contact you should opportunities arise in the future within our group of companies. If you do not wish us to contact you for future opportunities, please do let us know.

If your information came as an unsolicited CV, whereby you have provided us with information about any sensitive personal data, health and or criminal convictions, you consent to our processing that information for purposes already described above.

 
We, Lazada, will use the information you have provided in this application, together with other information we may obtain about you from your referees, to assess your suitability for employment with us, for administration and management purposes and for statistical analysis. We may also disclose your information to our service providers and agents for these purposes.

If your application is unsuccessful, we may retain your information for a reasonable period of time in accordance with legal requirements and administration purposes. We may also contact you should opportunities arise in the future within our group of companies. If you do not wish us to contact you for future opportunities, please do let us know.

If your information came as an unsolicited CV, whereby you have provided us with information about any sensitive personal data, health and or criminal convictions, you consent to our processing that information for purposes already described above.
 

Address

Mangga Dua Square Jl Raya Gn Sahari 1 Mangga Dua Square Bl E/34-37 DKI Jakarta

No. Telepon

(021) 62311290

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