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  • • Open space
  • • Fast Track Career Progression
  • • Opportunity to work overseas

DESKRIPSI PEKERJAAN

Reporting to the Chief Marketplace Officer, you will be the voice of Lazada seller community.

You will responsible for:

1./ Making selling easy
  • Constantly gather seller feedbacks via seller visits, surveys and data driven insights to identify:
  • root causes of issues our sellers are facing with selling on Lazada
  • seller needs in order to grow on Lazada
  • Suggest changes, new ideas and tools to help sellers on Lazada
  • In coordination with the operations department, develop practical and scalable solutions to help businesses on Lazada succeed
  • Closely manage cross-department projects implementation and achievements to make solutions become reality for Lazada sellers
  • Managing change management within the organization and among the seller community when new processes and technologies are developed for the sellers
  • Drive postmortem analysis as required, share successes and lessons learned from each project

2./ Build a top quality communication to Lazada sellers 
  • You will be uniquely positioned to look proactively at all Seller impacting changes across Lazada and should always positively influence the seller experience for specific changes
  • Plan, schedule and communicate all Seller-facing platform and organization changes to ensure Sellers are notified and prepared prior to implementation
  • In coordination with the seller training manager, you will be responsible of preparing sellers to changes
  • Coordinate and streamline communication from all Lazada departments to sellers. You will be responsible to ensure one Lazada voice supports our sellers
  • Be the gate keeper of all online and offline communication to Lazada sellers to ensure top quality interaction
  • Develop new communication channels to increase efficiency of our support to sellers

In order to succeed in the role, you should ideally have:
 
  • At least 3 years of experience working as a project manager or consultant
  • Additional experience in online communication and marketing is a strong plus
  • Willingness to learn in a fast moving environment and experience working in an entrepreneurial environment
  • Proficiency with Microsoft Excel and PowerPoint
  • Experience working with Google Analytics is a strong plus
  • A structured approach, a pro-active attitude and discipline to work hard in a fast moving environment
  • Strong analytical skills
  • Capability and flexibility to interact with many departments to achieve project implementation
  • Ability to work independently and within a team
  • High proficiency in English & Indonesian language

This caught your interest ? Apply Now !
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Deskripsi Perusahaan

Launched in 2012, Lazada Group has grown to become the leading online shopping and selling destination in Southeast Asia. The company has about 5,500 employees in the region, with operations in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam, and a team in Hong Kong that drives cross-border marketplace activities. Lazada also operates technology hubs in Ho Chi Minh City and in Moscow.
Lazada’s strong performance has earned the support of key investors such as Alibaba Group, Temasek Holdings and Rocket Internet.
We are searching for dynamic, entrepreneurial, broad-minded individuals to join us. Be part of the team that is steering the exciting eCommerce revolution in Southeast Asia!
 

Review ( LAZADA.CO.ID )


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Former Employee
Gaji & Benefit
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Work/Life Balance
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Senior Manajemen
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Nilai & Budaya
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Jenjang Karir
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Pros

lingkungan kerja yang sangat bagus dan adanya jenjang karir yang oke, rekan kerja yang oke dan bersahabat serta atasan yang bijak

Cons

sistem kerja yang kaku dan masih perlu adanya peningkatan, manajemen yang masih kurang rapi, atasan yang masih kurang adil terhadap karyawan