Deskripsi Pekerjaan

Job descriptions:

  • Implement, directing, and controlling all Indo staff activities relating in after sales / service department
  • Resolves customer complaints by investigating problems and developing solutions for customer
  • Assist customers in providing solutions regarding maintenance and repair needs of heavy equipment in the branch/sites
  • Improve on company’s  qualitycommitment to customer service and retention by enhanced facilities, improved technical skills and high standards of quality workmanship as well as best practice in customer handling and communication
  • Establish and maintain a training needs analysis to provide satisfactory levels of knowledge, skill job, satisfaction and cost-effective development of key aftersales personnel
  • Adheres to all company policies, procedures, and safety standards
  • Report to management at any circumtances that compromise the integrity of dealership
  • Assists in development of annual service budget for use in connection with annual sales forecasts


  • Male, Max 45 years old
  • Candidate must possess at least bachelor’s Degree in Majoring Engineering (mechanical) / Automotive, engineer electrician or equivalent
  • At least 5 years of working experience in related field is required
  • Required skill(s): good knowledge in heavy machinery, Good Communication skills,  Familiar with Microsoft office program (Ms.Word, Excel)
  • Required language(s): Excellent in English (oral and written)
  • Having good interpersonal skill : Discipline, team player, Enthusiastic, hardworking, good problem solving, analytical and leadership skill
  • Have driving licence “A”

If you feel that you can meet the qualification and up for the challenge, please send your complete resume and current color photograph by clicking button bellow

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