Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

One of our client is Japanese Call center Outsource Service Provider company located in Jakata is looking for Call Center Supervisor.
 
 
Job Description:
  • Supervise operation and manage team (team leader & call center officer)
  • Maintain quality & quantity of company's call center services
  • Provide report about performance team, issue and action taken to improve & achieve the target
  • Analyzing the daily activity of operation to increase and maintain their performance operational service
  • Handle the candidate with technical issued related to the project
 
Job Spesification:
  • Have work experience in call center (as team leader min. 2 years or as a supervisor min. 1 year) in the same project (ex: First Media)
  • Have an IT Background
  • Fluent in English, both verbal and written
  • Computer literate (Microsoft Word, Excel, powerpoint, and Internet) and have good reporting skill

Tentang Perusahaan

Address

Graha Pratama Jl Letjen MT Haryono Kav 15 Graha Pratama Lt P-1 Tebet Barat, Tebet Jakarta Selatan 12810 DKI Jakarta

No. Telepon

(021) 83793702

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