Deskripsi Pekerjaan


  • Handle general inquiries from customer
  • Respond to inbound phone and email from customers
  • Make outbound calls and visits to customers to follow up on transactions
  • Liaise with internal units to ensure that transactions are settled promptly and accurately
  • Identify and fulfill customers’ need appropriately
  • Provide support to processing team
  • Effectively answer customers’ transaction inquiries as well as take ownership to resolve customer issues
  • Record all customer interaction in our ERP System


  • Max 30 years old
  • Min Diploma in any field
  • Min 1 year experience in the same position
  • Have strong verbal and written communication skills in English
  • Professional appearance and attitude is required
  • Pleasant voice tone and pitch
  • Customer Services / Call Center experience is an advantage
  • Candidate who can start immediately advantage
  • Willing to work over time to finish deadlines
  • Able to work in a team & under pressure

Tentang Perusahaan

Deskripsi Perusahaan

Our company is one of the leaders in the flexible plastic packaging industry. With more than 30 years of experience in the field backed by the latest technology equipment, allows us to meet and exceed our customers' expectations.

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