Customer Service



    PT. Prolink Logistics lndonesia
    lnternational Freight Forwarding, Warehouse and Logistics

    Urgently Needed
    Job Description :
    • Handle Customer enquiries
    • Deliver fast and excellent solution to customers
    • Establish and maintain relationship with customers
    • Well-organized, capable and practiced in handling complex and multi-faceted tasks
    • Contributes to team effort by accomplishing related results as needed.
    • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
    • Resolves product or service problems by clarifying the customer's complaint; determining the  cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Good Decision making and problem solving skill
    • Attracts potential customers by answering product and service questions; suggesting information about other products and services.

    Requirement :
    • Age maximum 30 years
    • Having at least 2 years of working experience in the same position
    • Excellent command of both written and spoken English
    • Having Strong and well-developed communications and inter-personal skill
    • Good communication skill, Well organized, High motivation, good analytical thinking
    • Pleasant personality, Tight  in Follow-up and detail oriented
    • Willing to be placed in Kelapa Gading – North Jakarta

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        Deskripsi Perusahaan

        Prolink International specializes in International Freight Forwarder and logistics services, providing integrated services at competitives rates to customers in Indonesia, Singapore and many other countries.
        Since the Company's inception on 1 May 1996, we have developed a careful selection of agents worldwide and cooperated with domestic and global partners who can enhance our full service solutions. Today, we can move any kind of shipment to and from virtually anywhere in the world through an extensive and growing sales network in over 15 countries.
        In our pursuit of excellence, we have been recognized both nationally and internationally by being accredited with memberships in various associations, including the Indonesian National Forwarder Association (INFA), the International Federation of Freight Forwarders Associations (FIATA) and International Air Transport Association (IATA).
        In the near future, we will be expanding extensively in various strategic ports and airports in other parts of Indonesia.

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