Deskripsi Pekerjaan

 
DESKRIPSI PEKERJAAN
Lead team in providing responsive and efficient support to users and manitain standard of system availability.
Proactive monitor, review system operations and minimise disruption of systems and services to business.
Work with various teams to improve system stability, reliability, recoverability and scalability.
Ensure system and support related issues/tickets are follow thru from inception to closure.
Produce monthly report, review, and avert potential problems.
Lead, train and grow team skills, capabilities and mindset to better service clients.
Coordinate support resources for BAU activities (e.g. events, exhibitions,holiday).
 
 
Requirements :
  • Bachelor's Degree, Computer Science/Information Technology or equivalent.
  • Required skill(s): - strong technical it background & operational experience managing multi-platform data centre, network and infrastructure.
  • Familiar with ITIL concepts and practical experience prefer.
  • Hands-on, result detail-oriented, problem solver with forward thinking, Can work indepedentlyl and under pressure.
  • At least 10 year(s) of working experience in leading sizable team to support application, users and systems operations.
 

Tentang Perusahaan

Deskripsi Perusahaan
PT Erajaya Swasembada Tbk atau yang dikenal dengan sebutan Erajaya Group adalah salah satu perusahaan retail telekomunikasi mobile yang terbesar dan terpercaya di Indonesia. Kegiatan perusahaan ini mencakup distribusi dan retail dari alat komunikasi mobile seperti ponsel dan tablet, SIM card, top-up voucher, aksesoris dan gadget lainnya seperti komputer dan alat elektronik. Dalam menjalankan aktivitasnya, Erajaya Group didukung oleh 80 titik distribusi yang menjangkau para reseller di Indonesia. Erajaya Group juga mengelola 114 gerai outlet. Erajaya Group juga membentuk kerja sama yang strategis dengan 14 brand ternama seperti Acer, Apple, Asus, Blackberry, Dell, HTC, Huawei, Lenovo, LG, Motorola, Nokia, Samsung, Sony dan Xiaomi. Perusahaan ini juga memasarkan produknya sendiri yang diberi nama Venera.
Why join us

Because

1. We are dominates market share in mobile phone industry
2. Supported with local and international professional
3. Focus on Employee development and business development Cultures and Values

Values:
1. Integrity
2. Dynamic & Innovation
3. Respect to Others
4. Customer Oriented
5. Continuous Learning

 

Benefits:

Competitive remuneration - top on its class
Medical benefit
Insurance

Because1. We are dominates market share in mobile phone industry
2. Supported with local and international professional
3. Focus on Employee development and business development Cultures and Values
Values:
1. Integrity
2. Dynamic & Innovation
3. Respect to Others
4. Customer Oriented
5. Continuous Learning Benefits: 

Address

Ktr PusatJl Rawa Bahagia I 12Grogol, Grogol PetamburanJakarta Barat 11450 DKI Jakarta

No. Telepon

(021) 5688523

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