Deskripsi Pekerjaan

Requirements:

Minimum Qualifications

  • Min. Diploma
  • Experience in collection / call center / customer service / telesales / telemarketing
  • Experience in handling team/ team management min. 2 year
  • Experience handle team +/- 20 peoples
  • Able to work in shift
  • Able to work under pressure, learn & accept new information
  • Experienced in PC skills & using MS Office
  • Excellent communication & interpersonal skills
  • Able to provide training to team members
Responsibilities:

Job Description

  • Manage performance of collections relevant team within set performance trigge
  • Leadership, motivation and evaluation team of operator
  • Organization and management of desk collection team, (the process shifts, attendance)
  • Regurarly meetings with team and management
  • Hiring new operators
  • Coaching of both new and existing operators
  • Listening and evaluations of calls recording, feedback to operators with aim to improve collection performance

Tentang Perusahaan

Address

Gd.Plaza Oleos Lt.8 - 10, Jl.TB Simatupang No.53A

No. Telepon

021 - 29539655 ext : 73109

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