Deskripsi Pekerjaan

Job Description:

  • Provides expert troubleshooting and issue resolution for workstation, server, and communications software and hardware
  • Delivers outstanding onsite customer service to clients, communicating in a clear and professional manner
  • Contributes to the preparation and delivery of new and replacement hardware as part of the onboarding process
  • Works independently with little or no direct supervision while onsite with a client
  • Creates clear, concise documentation of customer configuration and environment in knowledge-based articles
  • Actively contributes to ticket and call resolution for the Service Desk when not working at a client site

Requirement:

  • Candidate must possess at least Bachelor's Degree in Computer Science/Information Technology or comparable experience in IT related field that includes knowledge of hardware, operating systems and network communications.
  • Required language(s): English (both speaking and writing)
  • At least 2 Year(s) of working experience in technical delivery environment with an emphasis on installation, configuration, integration and troubleshooting of server and switch.
  • Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Software or equivalent.
  • Some knowledge (and experience) of Unix, windows server, My SQL, database, networking and make minor fixes
  • Responsible about project delivery (Hardware, software and network installation and integration, UAT, etc)
  • Troubleshooting skills (patience and determination to find and solve problems)
  • Ability to work with customers, internal business unit organizations and third party subcontractor
  • Ability to under pressure, team work, outside city and have high responsibility
  • Willing to contract under outsource 1 year

Tentang Perusahaan

Address

Bekasi Cyberpark Jl KH Noer Alie 117 Mall Bekasi Cyberpark Bl A-2/1 Lt Dasar Pekayon Jaya, Bekasi Selatan Bekasi 17148 Jawa Barat

No. Telepon

(021) 8840483

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