Deskripsi Pekerjaan

Are you passionate about the success and growth of customers? We are looking for someone for whom customer obsession is not just a phrase but a way of thinking

MAIN RESPONSIBILITIES

  • Increase Customer Lifetime Value
  • Manage all promotions and offers presented to our existing customers. Find ways to provide more value to customers, while increasing their spending with us.
  • Look on ways to improve how we communicate to customers in all our channels. What are the latest trends, topics, and stories we should be telling?
  • Analyze customer data into actionable insights

JOB DESCRIPTION

  • Work with the creative team, merchandising, product development, and data analysts to create and execute customer onboarding experiences
  • Define a roadmap to deliver experiences that will engage all users in rich, content-driven experiences
  • Develop and execute email, push and cross-channel marketing strategies in promotional, transactional and targeted campaigns across the customer lifecycle. What can you do to keep customers coming back?
  • Stay current on trends and best practices in all digital marketing channels, especially email marketing

QUALIFICATIONS

  • Ability to manage multiple channels and teams
  • Two to 5+ years experience
  • Experience running successful social campaigns
  • Strong analytical background. "Gut" analytics are nice, data-driven results are even better. 
  • Strong management experience. How do you motivate team members?
  • Strong track record of creating and monitoring customer lifecycle campaigns
  • Ability to troubleshoot issues in content, development, coding and tracking challenges in email, push, social, and other marketing channels
  • Intermediate to advance English communication skills

Tentang Perusahaan

Address

Ktr Pusat Rukan Gading Bukit Indah Jl Raya Bukit Gading Rukan Gading Bukit Indah Bl E-F/19 Kelapa Gading Barat, Kelapa Gading Jakarta Utara 14240 DKI Jakarta

No. Telepon

(021) 4513734

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