Deskripsi Pekerjaan

Responsibilities :

  • Working with customers to identify software problems and advising on the solutions
  • Coordinating with Customer Success Team by clarifying the customer’s complaint
  • Coordinating with Product and Engineering Team to resolve product problems
  • Provide technical support to customer for any issues that arise with the use of our products

Job Requirements :

  • Candidate must possess at least a Bachelor's Degree Information System, Computer Science, or equivalent
  • At least 1 year(s) of working experience in technical support or related experience, preferably in SaaS or IT industry
  • You know how to code in either : SQL Script, PHP, or Ruby
  • Good analytical and problem solving skills
  • Fresh graduates are welcome to apply

Benefits :

  • Attractive Commission
  • Competitive package compare to Market
  • Premium health insurance for you and family
  • Rooms for you to express, build and develop your creativity
  • Awesome team that always support your work
  • A nice and strategic office location in Jakarta (TransJakarta, KRL, and MRT)
  • Fun and Dynamic Environment

Tentang Perusahaan

Address

MidPlaza, Karet Tengsin, Central Jakarta City, Special Capital Region of Jakarta, Indonesia

No. Telepon

021 - 5704030

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