Deskripsi Pekerjaan

Job Summary

Working as a bridge between customers and sales teams in technical manner. Application Engineers use customer input and sales information to design or re-design, develop, test and implement complex software programs and applications. They also provide technical support and expertise to customers, testing applications, responding to customer feedback, installations, maintenance and often performing pre-sales presentations and demonstrations.

Application Engineers reach across many departments, working with the engineering team, the sales team, the customer service team and the principal team

Responsibilities:

  • Engage the customer and their staff for critical analysis, rapport, feedback, and comfort levels
  • Provide technical presentation to the related industry on technology awareness as a presales activities
  • Communicating with Principal with regard to customers concern in technical issues
  • Provide SOP's or other manuals as required or requested
  • Provide on-site customer support and/or supervision
  • Provide necessary training to key personnel in customer sites
  • Provide follow-up customer support as required and/or requested
  • Installation, configuration and maintenance Bentley software or Aspentech
  • Maintenance licenses for department/organization
  • Administering Network Workstations
  • Forecasting any needed technical improvements
  • Budgeting for and implementing of software deployment project

Requirements:

  • Bachelor Degree from civil engineering/mechanical
  • Excellent in WDM Network and Fiber Optic Network Design
  • Excellent in MAN (Metro Access Network) and Layer 2 protocols
  • Having knowledge in FTTH equipment, Metro Ethernet equipment is preferrable
  • Application Engineers should remain up to date on their software field and always be informed and aware of latest industry practices and developments in science and technology
  • They should have the ability to work as part of a team while maintaining independent thinking is a must in this field
  • Application Engineers should be good at thinking outside the box and have an aptitude for innovation
  • Work requires professional written and verbal communication and interpersonal skills. Ability to participate in and facilitate group meetings
  • This is normally acquired through a combination of the completion of a technical Degree within five years of experience in an application engineer and/or technical position
  • Work requires willingness to work a flexible schedule
  • English in verbal and written also computer skills is a must
  • fresh graduate are welcome

Benefits:

  • Engineering Solutions knowledge
  • Exploring international networks properly

 

If you feel that you can meet the qualification and up for the challenge, please send your complete resume and current color photograph by clicking button bellow

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