Deskripsi Pekerjaan

Your Role:

  • Actively and consistently supports efforts to simplify and enhance the customer experience
  • Request, monitors and manages third party delivery personnel via various methods (including text, e-mail, telephone, and other computer systems)
  • Manually updates systems as needed before, during, and after delivery
  • Closely watch and coordinate with third party delivery to reassigns jobs for delivery staff if they are running late or job is in jeopardy
  • Assists and interacts with Logistics Manager and broader Operations Team to ensure maximum efficiency in delivery
  • Respond to email requests in timely manner with use of proper introductions and formats
  • Fulfill requests by clarifying desired information; complete transactions; forward requests
  • Other duties as required

Your Qualification:

  • Bachelor’s Degree
  • 1-2+ years of general work experience, having experienced in dispatch or logistics administration is preferred
  • Strong customer service satisfaction orientation
  • Computer literacy with data entry & keyboarding
  • Ability to multi-task in an independent & team environment
  • Ability to analyze and solve problems efficiently over the phone
  • Strong telephone, written, oral communication skills

What You Can Expect from Us:

  • Significant career growth opportunities in a fast-growing business
  • Competitive compensation package
  • Challenging and diverse assignments
  • Fun & casual working environment in an international team.

 

If you feel that you can meet the qualification and up for the challenge, please send your complete resume and current color photograph by clicking button bellow