We are looking for Area Manager who will lead and inspire store sales team to optimise the shopping experience to secure satisfied customers and increased sales and profitability. This position will be located on Bandung.
- Secure a consistent, seamless positive customer experience through all channels by ensuring that sales department is always striving to fulfil the three Fabelio customer motivators: "Is it worth it?", "Can I trust Fabelio", "Is there something for me?
- Ensure the shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
- Deliver and lead the commercial action plan for the store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximizes sales and generates sustained long-term profitability.
- Secure successful implementation of country priorities and the sharing and implementing of good solutions.
- Ensure the shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
- Analyze the qualitative performance of store using Fabelio research tools to improve the Fabelio mechanical sales system and easy buying process through all channels.
- Know the local market potential and work with the team and other functions to ensure the store is locally relevant throughout the different sales channels.
- Follow up the financial goals, KPIs and costs, and take action on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups.
- Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution. Identify and develop the many talents within the department to secure succession planning.