Deskripsi Pekerjaan

Deskripsi Pekerjaan

  • Manage performance of field collections team within set performance triggers.
  • Call every Collector with low performance and push for improvement.
  • Provide first level control and evaluation of incentives schemes.
  • Ensure consistency in collections processes, systems and reporting
  • Process improvements implementation
  • Drive team productivity and effectivity to optimize costs, improve performance.
  • Operational capacity planning, hiring and basic training of field collectors.
  • Coaching provided to team members (can manage team up to 15 employees).
  • Review and approve each Field Collector visit plan for the day.
  • Ensure Cash Collected and deposited previous day, reflects in Homer Select.
  • Collector Account Allocation, for his team.
  • Immediate resolution of debtor or client inquires.
  • Quality and performance checks of the team in field.


  • Min. Background education SMA
  • Collection experience.
  • Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent.
  • Experience handle +/- 10 People
  • Has a motorbike and driving license
  • Experience with team management.
  • Excellent Ms. Excel skills

Tentang Perusahaan

No. Telepon

021 - 29539655 ext : 73109


Gd.Plaza Oleos Lt.8 - 10, Jl.TB Simatupang No.53A