PT United Teknologi Integrasi provides Integrated IT Solution to industries and businesses in Indonesia. We have already become an authorized Partner of VMware, CISCO, DELL, HP enterprise, Microsoft, Netapp, CITRIX and many more IT Infrastructure, Application and Network-security Global Brands.
Due to our rapid expansion and growth currently we are seeking for dynamic human resources. Please apply for the position below, if you feel that, you are the right person:
• Bachelor Degree or equivalent
• Min. 1 year working experience in Technical or Pre-sales in IT company.
• Experienced handling customer complain
• Computer operation skill: MS outlook, Word, Excel etc.
• Clear understanding Basic IT Hardware Knowledge
• Technical Troubleshooting knowledge over PC, Notebook, Printer, Server etc.
• Knowledge over Network, Routing, Wireless and other Technology would be Plus point
• Excellent detail-oriented, multi-tasking
• Excellent as a team member
• Install, troubleshoot and maintain day-to-day service activity
• Work with Sales closely to understand user complain, problem and expectation
• Support the customer to troubleshoot the problem of Windows, PC, and Notebook etc.
• Identify and quick resolve the problem.
• Coordinate requirements with Sales and Customer
• Coordinate with Head Office for delivering and receiving of repaired Device and Hardware
• Assist onsite user if required.
• Report to Supervisor/Manager