KETERAMPILAN: COMPUTER LITERATE, SUBNETTING, LAN/ WAN/ MAN, TROUBLESHOOTING & NETWORKING
(Cth: Computer Literate, PHP, LAN/WAN, Filling System dll)
KOMPETENSI KHUSUS (jika ada): MTCNA & CCNA
Responsibilities: - Daily monitoring backbone & customer- troubleshooting & problem solving
- provide direction regarding the issue that occur
- Escalation of problem cases to releated teams
- Proactively ask about progress problems to the releated team
- availibility & network MTTR