Deskripsi Pekerjaan

Job Requirements:
  • Candidate maximum 35 year's old.
  • Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication),
  • Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical), Computer.
  • Science/Information Technology or equivalent.
  • At least 3 Year(s) of working experience in the related field is required for this position.
  • Prefer have knowlegde about Avaya or NICE or Genesys product.
  • Experience and product knowledge in call center telephony system.
  • Active in English both verbally and in writing.
  • Good attitude, fast learning and self motivated in teamwork.
  • Able to work under pressure and great in team work.
Job Descriptions:
  • Handle customer problem according SLA target.
  • Preventive maintenance.
  • Create maintenance report

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