Deskripsi Pekerjaan

  • Ensure all logistics operations process from order fulfillment to customer on track
  • Ensure all return & refunds are aligned with SOP
  • Ensure all orders are processed and delivered according to SLA.
  • Liaise with other departments for solve any issues to make sure customer satisfaction high
  • Liaise with external parties including merchant and 3PL regarding the distributions.
  • Monthly performance review with internal and external.
  • Provide daily, weekly and monthly report for all operations process and provide insights to improve operational efficiency