Deskripsi Pekerjaan

Requirements:
  • Have experience in customer service area (min. 1 year)
  • Graduate from reputable university
  • 18-35 years old
  • Male/Female
Responsibilities:
  • ¬†Establish escalation flows & SLA metrics between external parties such as transporter vendors and internal teams, by utilising data-driven approach to evaluate previous & ongoing data
  • Keeping a good relationship with our transporter vendors, become the escalation point for payment & claim interactions between Kargo and vendors regarding new projects and/or changes in existing projects
  • Liaising closely with the Vendor Management (Transporter) team, AP (Payment) team & Claim team in regard to Payment Terms and Conditions, including deductions & insurance

Tentang Perusahaan

No. Telepon

(021) 5307308

Address

Wisma Slipi Jl Letjen S Parman Kav 12 Wisma Slipi Lt 4 Kemanggisan, Palmerah Jakarta Barat 11480 DKI Jakarta