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Dummy

Partner closely with defined business areas to understand their requirements and Talent Ac...

Partner closely with defined business areas to understand their requirements and Talent Acquisition needs (taking in-depth job briefings and building robust, consistent job specifications with agreed competencies and indicators). Establish, maintain, monitor and build excellent working relationships with every function in HR and ensure Talent Acquisition is adding value and informing their decisions. Build and maintain excellent working relationships with key sponsors, managers and internal de...

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Dummy

Handle the KUER process operasional, including registration and monitoring Ensure that all t...

Handle the KUER process operasional, including registration and monitoring Ensure that all the unit is already get KEUR and its renewal Handle the problem issue from drivers Make sure no fraud in KEUR process and align with government regulation Make sure the drivers is aware about KEUR process Manage the database for KEUR process and unit asset Help DLR Coordinator and Program Specialistto handling the Gold drivers, especially for KEUR Process   Requirements: 2+ years relate...

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Dummy

Responsibilities : Carving campaigns with the right tools on appropriate platforms, providi...

Responsibilities : Carving campaigns with the right tools on appropriate platforms, providing good strategy and direction to hit the key markets;  Lead the conversation online, become an advocate of the Company in social media spaces, engaging in dialogues and answering questions where appropriate; Monitor the day-to-day of social media campaigns (Tweeting, updating Facebook page, monitoring all platforms, responding to customer inquiries in real time, listen to what people are saying about the...

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Dummy

Responsibilities as VP : Oversight in developing Vertical Marketing Plan to achieve target ...

Responsibilities as VP : Oversight in developing Vertical Marketing Plan to achieve target within assigned budget across verticals within in country markets Oversight the execution of vertical marketing campaigns as per marketing plan Regular review of completed campaigns and on going plan and do necessary adjustment to deliver target achievements Develop and maintain marketing relationships with Passengers and Influencers Collaborate with local and regional teams to track, monitor and unde...

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Dummy

Regularly deliver induction training to prepare new driver doing their job and responsibility ...

Regularly deliver induction training to prepare new driver doing their job and responsibility Regularly deliver training to help driver enhance their knowledge and performance Maintain data training participant and regularly report on training progress, specific issues and completions Doing Training Need Analysis (TNA) to design and develop training modules and materials Make improvement of training implementation Performs other tasks as assigned by the management   Requirements: ...

Dummy

Handle the KUER process operasional, including registration and monitoring Ensure that all t...

Handle the KUER process operasional, including registration and monitoring Ensure that all the unit is already get KEUR and its renewal Handle the problem issue from drivers Make sure no fraud in KEUR process and align with government regulation Make sure the drivers is aware about KEUR process Manage the database for KEUR process and unit asset Help DLR Coordinator and Program Specialistto handling the Gold drivers, especially for KEUR Process   Requirements: 2+ years relate...

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Dummy

Registration of all units that is delivered by a team of CR, then record the location of the uni...

Registration of all units that is delivered by a team of CR, then record the location of the unit Check the condition of the unit completely (body, engine, letter completeness, condition of the interior, and other accessories) Restoring the car so that ready for SWAP process (insurance claims, complementary of car accessories, completeness of the letters, and other interior) Ensure a smooth mobilization to adjust the position of the car unit in accordance with the priorities of SWAP Conduct periodic mon...

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Dummy

Report to Head of BD Synergy related to all partnership within the region Establish partnership ...

Report to Head of BD Synergy related to all partnership within the region Establish partnership to accelerate Grab's business through initiatives across supply, demand, technology Play a key role in helping business growth in each region by closely working with cross functional team, city team, and the Jakarta's BD team  Proactively identify and suggest new opportunities to increase Grab's presence in region (2-3 cities) Designing and implementing driver loyalty program in region (2-3 cities).

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Dummy

Make strategy and plan for handling drivers effectively Coordinate DLR (Driver Loyalty and R...

Make strategy and plan for handling drivers effectively Coordinate DLR (Driver Loyalty and Retention) Staff for handling drivers Initiate program for drivers retention and coordinate with all team to make sure the program is going well Responsible for handling the drivers operasional, including drivers performance Handle the problem issue from drivers Make relationship with the drivers, listening to their input and give drivers evaluation Make sure the drivers pay the installment on time ...

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Dummy

Create, implement and manage regional public relations programs that are in line with company’...

Create, implement and manage regional public relations programs that are in line with company’s vision and business objectives. Serve as an effective filter for the various business units in helping to determine the credibility, defensibly and news value of Grab messages. Manage the PR agency according to budget and business requirements. Proactively promote stories and other publicity opportunities that are advantageous to Grab. Build and maintain strong working relationships with the most in...

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Dummy

Identifying training and development needs within customer experience through job analysis D...

Identifying training and development needs within customer experience through job analysis Designing and expanding training and development programmes based on the needs of the organisation and the individual/agent. Monitoring and reviewing the progress of trainees through questionnaires and discussions with superiors. Ensuring that statutory training requirements are met Evaluating training and development programmes Helping line managers and trainers solve specific training problems Enha...

Dummy

Regularly deliver induction training to prepare new driver doing their job and responsibility Re...

Regularly deliver induction training to prepare new driver doing their job and responsibility Regularly deliver training to help driver enhance their knowledge and performance Maintain data training participant and regularly report on training progress, specific issues and completions Doing Training Need Analysis (TNA) to design and develop training modules and materials Make improvement of training implementation Performs other tasks as assigned by the management   Requirements:   Fun, energetic and ...

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Dummy

Responsibilities: Develop media plan which has relevant digital KPI which align with business ta...

Responsibilities: Develop media plan which has relevant digital KPI which align with business target Responsible for media plan execution and optimization in order to achieve business target Monitor and report digital campaign in all digital channels Provide insights from past campaigns to ensure marketing aware the diigital role for each campaign Work closely within the marketing and creative team to ensure pre-campaign set-up working as planned Work well with Brand team and Ops team for understanding ...

Dummy

Provides legal assistance and supports country operations, administration, HR and verticals on m...

Provides legal assistance and supports country operations, administration, HR and verticals on matters related to commercial contracts, litigation, corporate exercises, services agreements, regulatory and employment. Works with regional and country teams on country specific projects such as the formulation of policies, procedures and on issues of governance where concerns are raised. Supports legal department on compliance with various country legal requirements. Involvement in the drafting, review, int...

Dummy

Responsibilities :    CE social media setup, develop and operate social media organization end t...

Responsibilities :    CE social media setup, develop and operate social media organization end to end, including policy, processes, and support enabler (including tools and relevant technologies) to deliver and ensure customer experience as agreed. Setup,  develop,  and manage end to end guidance, roadmap, policy and operational social media function which consist of people management , relevant processes, KPI, and support enabler such as technology, tools, and social media  attributes. Develop and esta...

Dummy

To lead the search and establish of new partnership To identifies opportunities for new partners...

To lead the search and establish of new partnership To identifies opportunities for new partnership and alliances To develops strategies for raising revenue To manage the time line of the project To support business operation and coordinate its team to reach the goal of program, include coordination with internal departments (Finance, legal, etc) To co-ordinate all arrangements for the Gold Program To gain an in-depth knowledge of all Gold Program’s Process Manage all the Fleet management, including the...

Dummy

Responsibilities : Partner with the Grab for Work sales organisations to achieve business target...

Responsibilities : Partner with the Grab for Work sales organisations to achieve business targets, measured by number of rides & clients successfully onboarded Drive hyper local, country-specific Grab for Work marketing strategy, by creating digital and offline campaigns to drive client acquisition and retention, which are both persona and data-driven in nature Manage country-wide marketing strategy, including driving digital and event-based acquisition & retention campaigns, as well as ongoing ...

Dummy

Responsibilities Work directly with the vendors and CE team to take into account all possible va...

Responsibilities Work directly with the vendors and CE team to take into account all possible variables that may affect staffing and productivity. Monitor and analyze real-time contact volume arrival patterns, intraday activities, and make adjustments, as needed, to ensure optimal productivity and efficiency. Ensure achievement of service level, schedule adherence and other financially impacting goals Track and report real-time issues and outages Prepare and disseminate timely and accurate reports to CE...

Dummy

Identifying training and development needs within customer experience through job analysis Desig...

Identifying training and development needs within customer experience through job analysis Designing and expanding training and development programmes based on the needs of the organisation and the individual/agent. Monitoring and reviewing the progress of trainees through questionnaires and discussions with superiors. Ensuring that statutory training requirements are met Evaluating training and development programmes Helping line managers and trainers solve specific training problems Enhancing the comp...

Dummy

RESPONSIBILITIES :    ● Lead-generate and explore partnerships with corporates and other organiza...

RESPONSIBILITIES :    ● Lead-generate and explore partnerships with corporates and other organizations to promote GrabHitch● Execute on partnerships, including constructing partnership terms and implementing them● Manage a team (potentially outsourced/ third party vendor) that regularly promotes GrabHitch through roadshows or other offline activities● Work with Marketing team along with BD Manager to place ads for digital marketing for GrabHitch ● Deliver driver acquisition targets with the budget alloca...

Dummy

Handle the drivers operasional, including drivers performance Handle the problem issue from driv...

Handle the drivers operasional, including drivers performance Handle the problem issue from drivers Make relationship with the drivers, listening to their input and give drivers evaluation Make sure no fraud from drivers through good relationship and well communication with drivers Help DLR Coordinator and Program Specialist to handling the Gold drivers   Requirement: Candidate must possess at least a Diploma, any field At least 1 year of working experience in Customer Service area Experience in the m...

Dummy

This role covers full spectrum of HR and manages the day-to-day People Operations function. Prima...

This role covers full spectrum of HR and manages the day-to-day People Operations function. Primary scope includes on boarding, employee relations, compensation & benefit, retention, performance management, learning & development. Though not directly responsible for talent acquisition, you are expected to collaborate with talent acquisition team to ensure the best talent is identified and retained to meet the business requirements.   People Strategy development and deployment Expected to work wi...

Dummy

Responsible for sourcing candidates of car finance program for GrabCar platform from multiple so...

Responsible for sourcing candidates of car finance program for GrabCar platform from multiple sources; e.g. drivers who don’t have their own cars, taxi drivers, rental car drivers, etc. Leverage various ways to find and source candidates; e.g. telemarketing, web marketing, referral, etc. Achieve, and report on KPIs and milestones periodically to the team leader   Requiements: Experiences in automotive industry or auto finance such as loan, lease, etc. highly preferable Minimum Diploma degree from any ...

Dummy

Responsibilities :    • Review data and ad hoc analysis to make educated decisions to keep our op...

Responsibilities :    • Review data and ad hoc analysis to make educated decisions to keep our operations running at full speed• Improve and streamline processes to verify driver sign-ups, including checking documents, communicating with drivers on incomplete documents, and notifying drivers of the results of their application• Setting up and executing communications with drivers via multiple channels (EDM, SMS, etc)• Define, create and execute driver rewards programmes and engagement activities as neede...

Dummy

Responsible :   Responsible for managing the team’s performance by ensuring that departmental ob...

Responsible :   Responsible for managing the team’s performance by ensuring that departmental objectives OKRs are met monitoring, organizing, and coaching team on a day-to-day basis Responsible to answer Inquiry & resolved complaint customer     Requirements :    Candidate must possess at least a Diploma, Bachelor's Degree, any field. At least 2 year(s) of working experience in the related field is required for this position. Preferably Supervisor / Coordinators specializing in Customer Service or...