Customer Care

BARU

JOB DESCRIPTION: Handle Customer request and queries [Create and manage ticketing process, moni...

JOB DESCRIPTION: Handle Customer request and queries [Create and manage ticketing process, monitor the process, and communication with customer for any progress, ensure all request/queries has been done]. Collaborate with others division in handling of Customer Queries and Incident Resolution. Incident Handling Management [Inform to Customer, Resolve all incident as quick as possible as per SOP] Prepare daily report of ticketing process and support administration work. Monitoring all devices and ensure...

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    Mis Staff - Technical Microsoft Dynamix AX

    BARU

    Ensure the highest level of up time and performance of the company’s ERP application, Microsoft...

    Ensure the highest level of up time and performance of the company’s ERP application, Microsoft AX 4.0 Setup & validate user access security in Microsoft AX Perform routine maintenance & optimization on ERP SQL Servers Monitor & administer complimentary 3 party applications & processes that support Microsoft AX Apply periodic updates to the ERP application designed and tested by the company’s development & business analyst team. Setup & administer Microsoft AX 2012 environment f...

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      Field Ops Staff

      BARU

      Installation, monitoring and  maintenance of cross connection, Internal/External Network, securi...

      Installation, monitoring and  maintenance of cross connection, Internal/External Network, security system (CCTV and Access control) Installation, maintenance & Troubleshoot of pc/notebook personal pc / notebook all employee, pabx, call manager cisco,Printer,wifi  and All aplication Installation, maintenance & troubleshoot of server (Linux & Microsoft Server 2008 & 2012)   Requirements:   Candidate must possess at least a Diploma, Bachelor's Degree, Computer Science/Information Technolo...

        0

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