3 Lowongan kerja di DHL Global Forwarding Indonesia PT
DESKRIPSI PEKERJAAN Responsibilities Executes global/regional sector strategy on country level Manages relationship with key account customers as customer point of contact on country level Wins, retains and develops Strategic Customers Plans and manages accounts Coordinates with CRM’s on account planning, customer enquiries, business reviews, etc. Gathers customer and market information to update Product and Trade Lane on current conditions Requirements Bachelor’s degree preferably majoring in Logistic/Transportation or relevant major Broad understanding of forwarding industry and Air & Ocean Freight product and process Experienced in Key Account Manager role Ability to work independently and drive customized solutions/address individual needs Conceptual thinking and analytical skills with ability to gather and analyze complex data Computer literate and excellent organizational skill Excellent communication and presentation skills with pleasant personality High degree of self-confidence, initiative and commitment Has a customer orientation Willing to be placed in Soewarna Business Park, Soekarno Hatta Airport area (free shuttle bus is provided at Bekasi, Blok M, Bintaro, Rawamangun, Tangerang, and UKI meeting points). All applications will be treated in the strictest of confidence. Only short listed candidates will be notified.
DESKRIPSI PEKERJAAN Key Responsibilities : Acts as key contact for allocated customers Accepts and process orders for handover to operations Stay informed on shipment and exception status for allocated customers Proactively informs customer on shipment status and exceptions Provides spot quotations and performs-up and cross-selling on inbound customer calls Handles customer inquiries Takes and handles any customer complaint; Solves customer complaint or assigns task to other functions Acts as first contact point for customer claims for notification and reception of claims and respective document collection. Requirements : Minimum Bachelor degree in any major (Transportation or Logistic major is preferable) from reputable universities Minimum GPA 3.0 of scale 4.0 Minimum 2 years similar role from Logistic or Forwarding Company is preferable Thorough knowledge of export and import arrangement Fluency in written and verbal is a must Good computer skills (Ms. Excel, Word, Outlook, etc) Good communication and interpersonal skills are mandatory Multi-tasking and detail-oriented Willing to be placed in customer's office All applications will be treated in the strictest of confidence. Only short listed candidates will be notified.
DESKRIPSI PEKERJAAN Key Responsibilities : Seeks and prospect to win new customers Plans and manages small Business Customers Builds rapport and trust with customers by being informed about customer's business and the market via phone, email and other communication channels Assesses the type and size of customer needs Recommends solutions based on customer needs by using industry knowledge or expertise Closes business connecting a customer need with a DHL solution and highlighting the value it may create for the customer Supports customer retention by regular calls to ensure service satisfaction, providing information useful to the customer and introducing additional services to the customer Requirements : Bachelor's degree preferably majoring in communication At least 3 years' experiences as a Telesales Broad understanding of the forwarding industry and deep knowledge on DGF products (AFR/OFR) and business models Good communication in English (verbal/written) is a must Advanced skill on Ms. Excel Good Administration skills Cooperative working with others to achieve targets and objectives High degree of self-confidence, initiative and commitment Willing to be placed in Soewarna Business Park, Soekarno Hatta Airport area (free shuttle bus is provided at Bekasi, Blok M, Bintaro, Rawamangun, Tangerang and UKI meeting points). All Applications will be treated in the strictest of confidence. Only short listed candidates will be notified.
DHL Global Forwarding Indonesia PT
- Sudah Tidak Bekerja
- Supply Chain / Logistic
- 19 Desember 2015
- Gaji & Benefit
- Work/Life Balance
- Senior Manajemen
- Nilai & Budaya
- Jenjang Karir
- adanya jaminan kesehatan untuk karyawan dan keluarga, gaji yang diberikan cukup besar dan lingkungan kerja yang sangat menyenangkan dan nyaman.
- sikap atasan yang selalu memaksakan kehendaknya, kurang perhatian nya pihak manajemen dengan kepentingan karyawan dan sikap manajer yang tidak menghargai karyawan.