11 Lowongan kerja di Garena Indonesia PT
- baruWeb Developer
DESKRIPSI PEKERJAAN Menjaga rekaman interaksi atau transaksi customer, mendengarkan rekaman inquiry, keluhan, komentar dan penyelesaian masalah yang dilakukan oleh Customer Service Staff. Bertanggung jawab untuk memantau, menganalisis, meneliti rekaman Customer Service. Requirements : Pendidikan minimum Diploma. Memiliki kemampuan customer care, komputer, bekerja multitasking. Berpengalaman sebagai quality control CS / call center. Terbiasa dengan target pekerjaan yang ketat. Mampu untuk bersikap objektif. Memahami microsoft office. Terbiasa dengan sistem customer service. Mampu belajar dengan cepat.
DESKRIPSI PEKERJAAN Handle customer's inquiries from sellers and buyers Manage and resolve customer relation issues and escalations Develop curriculum to support classroom training & regular refreshment training Conduct timely constructive feedback & counseling of the trainees Achieve qualitative call monitoring & scoring goals as established Provide reports related with quality score of all agents on ongoing basis (daily, weekly, monthly) Resolve dispute cases between sellers & buyers in a fair manner Requirements: Strong communication skills in e-mail, face-to-face conversation and calls Good team player, positive attitude, eagerness to learn Strong analytical & problem solving skill in reviewing dispute cases with fair understanding of customer experience/satisfaction area Min. 1 year experience as QA/Trainer within CS Area
- baruField Logistic
DESKRIPSI PEKERJAAN Job description: - Maintain receiving, warehousing, and distribution operations for all parcels/shipments from overseas - Produce reports and statistics regularly (IN/OUT status report, dead stock report, etc) - Liaise with clients, suppliers and transport companies - Supervise billing reconciliation and verification from 3PL Requirements: - Minimum Diploma/Bachelor degree - Good oral and written communication in English - Relevant working experience in E-commerce/Shipping industry will be preferred - Willing to work on Saturday (09.00 a.m - 02.00 p.m)
DESKRIPSI PEKERJAAN Conduct deep-dive analysis on issues of management concern. Identify internal inefficiencies, devise and implement improvement plan. Lead strategic project – from planning to execution. Source and arrange for resources to address internal needs and concerns from different teams. Conduct deep-dive data analysis on different products/projects. Drive planning, execution, and monitoring of ground events across Indonesia. In the process, establishing a strong working relationship amongst internal and external stakeholders. Help craft and redesign processes to ensure ground projects can move quickly and succeed at large scale. Whether it is scaling team, sourcing venues or event management, the goal is fuel growth. Analyze project results and campaign outcomes to estimate impact. This includes assessing KPIs for execution quality and portfolio performance to identify risk as well as growth areas. Hustle and take ownership of ground projects, do whatever it takes to get the job done. Requirements : Able to speak good English Bachelor Degree in any major Has working experience in operations management/strategic planning is highly advantageous Able to communicate/build relationship with field people Quick learner/adapter, result-driven, proactive, logical thinking, and have strong sense of responsibility Willing to do business trip frequently Has strong leadership experiences in college and previous job
DESKRIPSI PEKERJAAN Are you looking for a varied and challenging office support role? This is a great opportunity to join a rapidly growing E-commerce company as their Office Coordinator. Supporting the team, your key responsibilities will include: Providing an all-round efficient PA support to the Managing Director Scheduling and booking meetings Booking all travel and accommodation requirements Contributing to and developing new processes in line with department and company growth Key person of Office & Asset management Managing all internal filing and administrative systems Providing IT support to the rest of the business This is a senior level support role which requires excellent organisational and communication skills. Previous experience within a senior office management or administrative role is essential as is the ability to be able to work autonomously within a fast-paced environment. Apply now!
DESKRIPSI PEKERJAAN Accomplish accounting and organization mission by completing related results as needed. Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Report to management regarding the finances of establishment. Establish tables of accounts and assign entries to proper accounts. Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting or other tax requirements. Requirements: Minimum Bachelor Degree (S1) in Accounting with minimum GPA 3,00. Fresh Graduates are welcomed to apply. Requires to have knowledge in standard accounting principle, tax knowledge is a plus. Good analytical thinking, highly motivated, dynamic, conscientious. Committed to the job, team player and have good communication & interpersonal skills
DESKRIPSI PEKERJAAN Responsibility : Acquire new users for existing product by introducing new creative idea Analyze new users acquisition data and come up with a new plan to improve new users performance Ensure new user onboarding process to be smooth and newbie friendly Gain understanding on the current market and users behavior Penetrate into offline communities, related to the product Plan and execute online marketing content to reach out to our target audience
- baruHR Admin
DESKRIPSI PEKERJAAN HR Admin akan bertanggung jawab dalam mengatur dan memastikan proses administrasi HRD berjalan dengan baik Kualifikasi yang dibutuhkan untuk posisi ini adalah : Minimal Sarjana (S-1) dari semua jurusan Berdomisili di area Jakarta Menguasai Ms. Office terutama Ms. Excel Jujur, mandiri, disiplin Mengerti tentang BPJS Kesehatan dan Ketenagakerjaan
DESKRIPSI PEKERJAAN Responsible for product lifecycle: Have full knowledge of the product and its features to communicate and coordinate plans and strategies between the marketing and product development team. Oversee Product Development: Have a general understanding of how an application is built and published, as well as how information is communicated from developer to user to better perfect the product and the experience for the user. Quality Assurance: Test the product and provide feedback first hand to the product development team to communicate both positive and negative aspects of a user’s experience. Requirements : Bachelor Degree Has 2 - 3 years working experience (preferred) Fresh graduates that display a strong leadership skills are welcomed to apply Strong analytical skill Good interpersonal and communication skills Proficient in Bahasa and English, both verbal and written Familiarity with programming or QC/QA is preferred
Garena Indonesia PT
- Masih Bekerja
- 08 Januari 2016
- Gaji & Benefit
- Work/Life Balance
- Senior Manajemen
- Nilai & Budaya
- Jenjang Karir
- Perusahaan termasuk loyal kepada karyawan. Selain itu, karyawan yang ada pun cukup baik dalam bekerja dan cepat tanggap bila ada masalah di lapangan.
- Kantor yang ada di Indonesia masih kurang karena hanya ada 1 kantor saja di Jakarta, sehingga harus diadakan kantor lain di daerah lain.