ZTE PT

http://www.zte.com.cn

Dummy

BARU

Responsibilities   1.Network fault management . It is responsible for the network monitoring, pro...

Responsibilities   1.Network fault management . It is responsible for the network monitoring, processes the Power warning information, breakdown list filling in, the processes track, the performance report form output, accepts customer complain and track process                              2.Technical support group (TSG) management. It is responsible for each KPI analysis professionally, make promotion planning. To provide the MS project technical support respectively, the significant breakdown solution...

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    Dummy

    BARU

    Roles & Responsibilities:   Act as a single point of contact for Customer Care Center Depart...

    Roles & Responsibilities:   Act as a single point of contact for Customer Care Center Department   Provide information to customer care center concerning network or service   problems Log all complaints from Customer Care into trouble ticket and begin the   initial stage of the problem cause Dispatch the trouble ticket to relevant engineer to handle the problem   and follow up the whole process Take full ownership on customer problem and monitor for proper and on   time feedback Close trouble ticket...

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      Dummy

      BARU

      Responsibilities :   To produce a variety of correspondence, reports, translation and slide pres...

      Responsibilities :   To produce a variety of correspondence, reports, translation and slide presentations To organize and maintain files of departmental correspondence, records, etc., and follow up on pending matters To schedule appointment and coordinate arrangements for meetings To prepare regular reports, gathering and summarizing data, information updates, departmental monthly, expenditure forecast and processing of expenses claims Provide administrative support Maintain official records of the comp...

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        2017-02-27