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Innology Solutions Pte Ltd

2 Lowongan kerja di Innology Solutions Pte Ltd

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    Innology Solutions Pte Ltd

    DESKRIPSI PEKERJAAN   IT Support Specialist   Responsibilities Provide excellent customer support and assistance while troubleshooting software and hardware issues via phone, web based tools and email Advise customers regarding product's proper use and address specific user issues Drive the resolution of customer issues by working to define and diagnose issues by applying technical expertise, product knowledge, communication and problem solving skills Appropriately update both customer with current status of all issues on a timely basis Installation and supporting hardware and software applications Perform OS maintenance and software applications Providing strong customer service to clients and working in a team to providing feedback for better improvements. Escalate cases/software bugs to Development teams Perform consultancy to client and recommend appropriate solutions. Requirements Candidate must possess at least a Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent. At least 3 year(s) of working experience in the related field is required for this position. Good knowledge in Windows OS, SQL database and Advance Networking Strong in communication and maintaining/creating IT system documentation A sense of urgency to serve and contribute to customer success and whatever it takes positive attitude Able to work with minimal supervision and eager to learn  English (both Spoken and Written) is a MUST

  • Innology Solutions Pte Ltd

    DESKRIPSI PEKERJAAN JoB Description: Create and maintain application based on the specification needed. Work on bug fixing and improving application performance. Solve Technical Problem. Collaborate with other team to deliver high quality products on time     REQUIREMENTS Candidate must possess at least a Bachelor's Degree of Informatics / Computer Science. At least 2 years of working in the related field is required for this position. Have programming language knowledge of PHP/C#/Ruby. Proficiency in web based reporting & database query. Knowledge of web services API, CSS and HTML is a plus point. Have a good analytical skills, able to write efficient code, good problem solving and logical thinking. Knowledge of networking, windows administration  either server or desktop, VPS and linux environment is a plus point. Familiar with cPanel. Passionate about technology and keen to learn new Technologies. Can work under pressure and meet deadline. Good attitude, communication skills, responsible, have a sense of humour and be able to work in team. Sense of Responsibility