- ZenRooms Indonesia
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1 Lowongan kerja di ZenRooms Indonesia
DESKRIPSI PEKERJAAN POSITION DESCRIPTION We are actively seeking a self-driven individual to fulfil the role of Team Leader for Customer Excellence position. ZEN Rooms is rapidly expanding and we require an additional member to our customer care team to help successfully deliver the best customer experience in this business. The role requires a high degree of customer service, great professionalism, adaptability, tact and self-confidence. The ability to work in a fast paced evolving environment with all its challenges and opportunities is critical to the success in this position. Good computer skills are required as you will deal with a wide range of administrative tasks using a number of on-line portal applications, websites and our in-house systems. Our employees across the globe all share the same philosophy of working hard, having fun and being part of one cohesive team. REQUIREMENTS Experience in handling direct customer service support A lateral thinker with a hand on can do attitude Candidate must possess at least a SMU, Diploma, Bachelor's Degree, any field. Excellent written and spoken English and Bahasa Indonesia Experience in handling direct customer service support and desirable in B2B customer service A lateral thinker with a hand on can do attitude. clear, consistent and concise communication skills. Attentive to details Capability and willingness to learn quickly and change procedures to fit an ever evolving operation process. Pro-active and self-driven Enjoy problem solving Required language(s): English, Bahasa Indonesia. Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent. Full-Time position(s) available.