- Cathay Pacific Airways PT Ltd
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5 Lowongan kerja di Cathay Pacific Airways PT Ltd
DESKRIPSI PEKERJAAN To perform day to day assigned function to ensure that overall operations run smoothly and conform with safety and security requirements. Interact with the customers, Cathay Pacific’s team members and Handling Agents and ensure that both internal and external customers are provided with the consistent Cathay Pacific’s service style of Service Straight From The Heart. Requirements: Academy graduate Good command of spoken and written English and Bahasa Indonesia Good interpersonal and communication skills Customer oriented nature Good teamwork Able to speak and write Mandarin will be advantageous Have Airline Operational Skills and Knowledge will be advantageous Computer literate
DESKRIPSI PEKERJAAN Job Description Managing overall daily functions of Cathay Pacific Cargo such as processing booking, space controlling, acting as cargo cashier, tracing import and export, etc. Coordinating with Ground Handling Agent to ensure that Cathay Pacific provides consistent and excellent services to our customers and colleagues Supervising Ground Handling Agent’s load control and warehouse team Managing the Ground Handling Agent’s team on a day-to-day basis Maintaining good rapport with Airport Authority, Customs Officials, Quarantine Officers, and relevant Cathay Pacific offices to ensure facilitation of operational processes procedures & customer services Preparing and maintaining all relevant documents/statistics/reports Requirements University Graduate in any field or D4 majoring in Travel & Tourism, Transport and Logistics PC literacy with good knowledge of word, excel and power point Excellent team player, time management and communication skills Ability to be creative to seek opportunities to make improvements Good spoken and written English Weekend and shift duties required
DESKRIPSI PEKERJAAN Reservations & Ticketing Officer, JKT Department: Reservations & Ticketing Job Level: A Reports to: Reservations & Ticketing Supervisor We are seeking a highly motivated and dynamic person to join us as Reservations & Ticketing Officer in Jakarta, Indonesia. Responsibilities: Handle calls from passengers and agents and make utmost attempt to turn them to sale in order to achieve the direct sales target. Handle daily ticketing operational including ticket and package issuance. Provide administration support on Reservations/Ticketing administrative tasks. Requirements: Bachelor degree from any discipline Good interpersonal skills, Trustworthy Good customer service skills Good logical analytical skills. Having good command of written and spoken English. Ability to converse in other foreign language would be an advantage Good team player
DESKRIPSI PEKERJAAN We are seeking for a highly motivated and dynamic person to join our Sales team in Jakarta as an Sales Support Officer. Job Description: Handle all JKT GIT business from fare inquiry, blocking seats to ticket issuance. Monitor and update group deadlines, materialization report regularly for JKT (Jakarta) & MES (Medan). Handle travel agent line and other agent inquiries. Acts as in house support for passenger sales executive handling agent concerns when sales executive is out on call. Build relationship with potential non-appointed agents/non-IATA agents and refer to sales executive for business development. Handle travel agent accreditations. Perform contract renewal for corporate sales team. Cxagents.com maintenance. Sales admin work for UGSA, Exbag, Fam trip, AD requests etc, Office supplies coordinator. FMIS data input. Represent CX at travel agency seminar, in-house briefing and other sales events. Other duties as required by direct or indirect appraiser. Requirement: University degree (any discipline) Good communication skills Enthusiastic, self motivated and target oriented Good command of english (both oral and written) Computer literacy - command of the relevant computer programs
DESKRIPSI PEKERJAAN We are seeking for a highly motivated and dynamic person to join our Airport team in Jakarta as Manager on Duty. When selected, the staff is required to manage airport operations in Soekarno Hatta Airport, create a can do spirit attitude, and be able to work in the team (within department and within CX Indonesia team). The key challenge is managing a flight disruption (flight delay or cancellation) while maintaining high level of service and ensuring your safety and security as the first priority. Job Description To ensure that overall airport operations meet Cathay Pacific’s standards, policies and procedures, and also satisfy local and international safety and standards. To support Airport Services Manager in leading Cathay Pacific’s team members and oversee Handling Agents colleagues to ensure that they provide consistent excellent Service Straight from the Heart to customers and colleagues. To lead, motivate and create an enjoyable and productive working environment that promotes and cultivates changes, fosters excellent teamwork and promotes a sense of commitment, reliability and accountability. To manage overall daily functions through effective advance planning and allocating of manpower and resources; oversee to ensure smooth operations, pro-actively prevent and manage flight disruptions and irregularity. To support Airport Services Manager to manage the station’s budget and operating costs in a cost effective and efficient manner. To seek continuous improvement in airport operations, business processes, information technology, resource management and administration. To manage Ground Handling Agent to work as per service level agreement. Job Requirements: University degree in any field. Minimum 5 years experience preferably in Service Industry including 2 years at Supervisory level. Proven management potential with excellent leadership skills. Excellent interpersonal skills and customer service quality. Possess strong analytical, problem solving and decision making skills. bility to work under pressure and independently. Excellent communication skills in both written and spoken English and Bahasa Indonesia. Competencies: Customer focus Drive for results Functional/Technical skills Patience Peer relationships Problem solving Understanding others Above position is under local conditions & services and subject to the approval of work permit. Interested applicants should send their latest application at the latest Oct 7th 2016 Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.