WFM Supervisor

Job Summary   The WFMS Supervisor is responsible for supervising a team of MC and Schedulin...

Job Summary   The WFMS Supervisor is responsible for supervising a team of MC and Scheduling Analyst and manages their activities.   Duties and Responsibilities   Supervises the monitoring of agent’s adherence to scheduled time to handle calls and for off-phone events (break and pre-approved Aux modes) Supervises the monitoring of established thresholds for agent states that are not pre-approved and must be limited (ACW, long calls, Aux modes) Ensures that analysts communicates w...

    Simpan0

    www.jobstreet.co.id

    Halaman all 1 Lowongan

    Info lowongan kerja lainnya di perusahaan terkait

    Junior UI/UX Designer

    BARU

    Simpan0

    www.jobstreet.co.id

    Senior IT Programmer

    BARU

    Simpan0

    www.jobstreet.co.id

    Junior IT Programmer

    BARU

    Simpan0

    www.jobstreet.co.id

    Senior UI/UX Designer

    BARU

    Simpan0

    www.jobstreet.co.id

    Senior IT Sales

    BARU

    Simpan0

    www.jobstreet.co.id